Privacy Policy Overview
Learn how we collect and manage your personal information
What Information We Collect
We collect only the data necessary to deliver, improve, and support our gardening services for South African clients.
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→Contact information such as name and email
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→Property location and service details
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→Client preferences and requested services
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→Communication records for support
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→Browser, device information for site analytics
Personal data is used exclusively for service delivery, client support, and legitimate business operations. We avoid collecting unnecessary information.
How We Use Your Data
Client data supports fulfilment of gardening services, scheduling, customer support, and service updates relevant to your property.
Data may be used to enhance our offerings, address queries, comply with regulations, or ensure secure use of our website.
Your Rights Regarding Data
You may access, update, correct, or request removal of your personal data at any time, in accordance with South African law.
Right of Access
Request copies of personal data held about you
Correction Rights
Update or correct your information at any time
Erasure Rights
Request the removal of data from our records
Data Portability
Obtain or transfer your personal information
How Data Is Shared
We do not sell or trade your personal data. Information is shared only with staff or trusted service providers as needed for your request.
Any external party access aligns with South African privacy and data protection laws, ensuring confidentiality and minimal data use.
Safeguarding Your Data
Appropriate security and confidentiality measures are applied to safeguard data against unauthorised access, alteration, or loss.
We regularly review our practices to maintain data integrity and comply with privacy requirements in South Africa.
Contact About Privacy
Address: 80 Strand Street, Cape Town 8000 South Africa
Phone: +27(43)3363812
Email: content@serinoxalvia.sbs